How much does an HOA text messaging service cost?

TextHOA is $19/month for up to 50 units, with 500 SMS included. Growth is $49/month for up to 200 units, with 2,000 SMS included. Pro is $99/month for up to 500 units, with 10,000 SMS included. There is no setup fee and no annual contract, plans are month-to-month, and you can sign up free without a credit card.

Do we need our own Twilio account?

No. After A2P 10DLC registration, TextHOA provisions a dedicated number for your community and billing flows through your subscription.

Is texting owners TCPA compliant?

It can be, and the deciding factor is consent. You need documented opt-in per phone number and prompt opt-out handling. TextHOA records both automatically and keeps the log exportable.

Can owners text us back?

Yes. Messages are two-way and replies are threaded to the owner and unit in a shared inbox the whole board can see.

HOA text messaging

HOA text messaging service built on native SMS

Email is where HOA announcements go to die. A text messaging service built for community associations puts the notice on the one device every owner carries, and keeps a record that it arrived.

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The channel mismatch

Boards send the pool closure, the water shutoff, and the meeting reminder by email, then field the same questions for a week because most owners never opened it. Generic bulk-SMS tools solve the channel but not the job: they have no concept of a unit, an owner, or a board role, so the board ends up maintaining a second contact list by hand and reconciling replies against the roster in a spreadsheet.

§ What you getCapabilities

Built for the job

Dedicated US number

Your association gets its own local or toll-free number, provisioned after A2P 10DLC registration.

Two-way conversations

Owners reply from their phone; replies land in one shared inbox tied to the right unit.

Consent and opt-out log

Every opt-in and STOP is recorded with a timestamp, so consent is provable rather than assumed.

Targeted sends

Message the whole community, a single building, a delinquency list, or an ad-hoc group.

Why a dedicated number matters

Shared short codes and rotating sender pools make your association look like a spam campaign, and carriers increasingly treat them that way. A dedicated number registered to your community under A2P 10DLC gives messages a consistent sender that owners recognize, and gives you somewhere for owners to text back. It also means the number belongs to the association rather than to whichever board member volunteered their cell phone, which matters the year the board turns over.

Consent is the part that bites boards

The Telephone Consumer Protection Act governs texts to mobile numbers, and community associations are not exempt. The practical requirement is that you can show, per phone number, that the owner agreed to receive messages and that you honored opt-outs promptly. TextHOA records consent at the point of collection, processes STOP automatically, and keeps the log exportable, so a consent question years later is a lookup rather than an archaeology project.

What boards send most

In practice the recurring sends are emergency and utility notices, meeting and quorum reminders, dues reminders before late fees attach, violation notices with a delivery record, amenity and vendor scheduling, and voting. Each one is time-sensitive, and each one is measurably better on a channel that gets read within minutes rather than days.

Native SMS versus a bolt-on

	TextHOA	SMS as an add-on
Where SMS lives	Core of the platform; every module can send	Separate add-on module, often priced separately
Phone number	Dedicated US number included	Shared pool or bring-your-own
Replies	Two-way, threaded to the unit	Often send-only
Consent record	Per-number log with timestamps, exportable	Varies; frequently manual
Included volume	500 / 2,000 / 10,000 messages by tier	Metered per message on top of base price

Frequently asked questions

How much does an HOA text messaging service cost?: TextHOA is $19/month for up to 50 units, with 500 SMS included. Growth is $49/month for up to 200 units, with 2,000 SMS included. Pro is $99/month for up to 500 units, with 10,000 SMS included. There is no setup fee and no annual contract, plans are month-to-month, and you can sign up free without a credit card.
Do we need our own Twilio account?: No. After A2P 10DLC registration, TextHOA provisions a dedicated number for your community and billing flows through your subscription.
Is texting owners TCPA compliant?: It can be, and the deciding factor is consent. You need documented opt-in per phone number and prompt opt-out handling. TextHOA records both automatically and keeps the log exportable.
Can owners text us back?: Yes. Messages are two-way and replies are threaded to the owner and unit in a shared inbox the whole board can see.

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Comparing options? Read the guides for HOA boards.